Contact us

Please feel free to send us your questions and requests, etc. concerning our company and our services by telephone or by fax using the form provided below.

Please input information in the form below and click on "Send."

Reception Hours
Monday to Friday 9am to 5:30pm

Fax: +81-36-459-0151

[Matters Agreed to Regarding Personal Information Forwarded upon Inquiry]

When acquiring and utilizing the personal information of customers who have submitted inquiries to us, we pledge to abide by the following items, comply with laws, regulations and guidelines relating to personal information protection as well as with our own policy thereon and related internal rules, and use and manage such information appropriately.

Intended Purpose

The personal information of customers from whom inquiries were received shall be utilized only to verify the content of the inquiry itself and our response thereto.

Information Acquired

The information acquired from customers upon inquiry is limited to the name of the inquiring individual, company name, affiliated department, position or title and contact information (company telephone number, email address, etc.).

Provision of Information to Third Parties

Customer personal information obtained upon inquiry shall not be provided to third parties other than for outsourcing personal information handling or personal information submissions to government bodies according to laws and regulations.

Request for Disclosure, Amendments and Discontinuation of Use

Customers who have submitted inquiries have the right to request the disclosure of their personal information, amend or delete same based on such disclosure and discontinue its provision to third parties. Please forward any requests regarding the exercise of these rights to the Reception Desk below.

  • Information relating to surveys on acts that violate laws and regulations or corporate rules
  • Cases where there is a possibility of detriment to the life, body, financial assets or other rights and interests of the inquiring individual or a third party
  • Cases where there is a possibility of gravely impacting the proper effectuation of this company's operations
  • Other cases where laws and regulations are violated

Arbitrariness of Personal Information Submissions

The submission of personal information to our company is effected by the free will of customers from whom inquiries were received, without compelling them in any way whatsoever.

Reception Desk for Personal Information Inquiries

Please forward any inquiries, grievances or requests for consultations regarding personal information to the following coordinates.

Contact Information

5-6F, Mast Life Nishi-Shinbashi Building
6-10, Nishi-Shimbashi 3-chome, Minato-ku, Tokyo 105-0003
Tel.: +81-36-459-0150
Personal Information Protection Manager
Reception Desk for Personal Information Inquiries
Tel.: +81-36-459-0150
Email info@kohken-net.co.jp

Inquiry Form

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